Cloud PBX

Bring Your Business Phone System to the Cloud for Unrivalled Mobility and Efficiency

REDtone Cloud PBX, Nexvois is a fully managed, enterprise grade phone system, designed to help businesses communicate reliably and efficiently without the need for large capital investments / expenses or maintenance fees. It offers customers a fully virtualized, together with the advanced features set. We manage the system for you and administer all upgrades virtually.

Features in Cloud PBX

Call Forwarding

Call On Hold

Call Transfer

Call Conferencing

Call Recording

Call History

Extension Dialing

Mobile, Desktop and Laptop Softphone Apps

Text-to Speech Missed Call Message

Voicemail Notification to Email

Web Portal

Multi-layered IVR Menu with Ring Queue and Ring Group Numbers

Send and receive faxes online

Security Protection

Our Benefits

Suite of Comprehensive Features and Advanced Apps

Feature-rich business grade phone system. Each user will gain a suite of features which boosts productivity for the company, such as extensions, customized IVR, greetings, voicemail to email, the ability to have business calls ring their desk phone and their mobile phone simultaneously and conference calls.

No Equipment

No closet full of equipment for business. We host everything for you off-site. And, you can avoid having obsolete technology. Also, not every business has an internal IT team that has the expertise in telephony to keep a system running effectively. With Cloud PBX, business is able to access to upgrade, new feature and maintenance as to ensure that the system operates smoothly.

Reliable With High Voice Quality

Choose a hosted phone system from a service provider that guarantees high availability with stable quality.

Save Cost

Efficient pricing with neither heavy upfront investment, on-site PBX equipment nor installation. Functionality is administered on a centralized platform hosted by the provider.

Speedy Deployment & Easy Setup

The time for installation is extremely quick, as easy as plugging a phone into office network. Features, such as IVR, extensions and call routing can be configured in just few minutes with self-service portal or support from the provider.setup and access anywhere you have a high-speed internet connection

24/7 Tech and Customer Support

System management and upgrades are handled virtually, with additional tech and customer support by the provider available 24/7.

Call Centre Solutions

Provides simple and intuitive call center management system which offers full fledge information a call center required, such as live reporting and dashboard views of performance data, both real-time and historical. It enables the supervisors to plan and their resources effectively. This information gathered can also be used in human resource trainings and development.

Pick The Perfect Solution for Your Business

LITE

  • Cater for SMEs and small businesses
  • Basic Cloud PBX features e.g call recording, extensions, call forwarding, transfer etc
  • Support mobile and desktop App as well as IP Phone
  • Manage via web browser
  • Simple and fast to set up
  • SLA 99.9%

ADVANCED

  • Cater for Contact Center and Tele-sales with inbound and outbound calls requirements 
  • Wide range of Cloud PBX capabilities & features
  • CRM integration
  • Dedicated cloud hosted platform
  • Comprehensive reporting and analytics
  • Multiple SIP trunks in a single cloud platform
  • Billing flexibility. Allows invoicing by branches and locations

What Our Customers Say

A highly recommended vendor to work with.
Able to deal with a potential client professionally and willing to go the extra mile even before the contract is secured.
The team is comprised with experts, and they are knowledgeable. They are able to clarify each question or potential issues mentioned by the client.
Did their best to fulfill client’s needs especially in system customization.
Attended client’s issues at a minimal turnaround time and provided quality solutions as well.
Angel ChiaManager of Debt Recovery, Street Corner Ecommerce Sdn Bhd
"We have been looking for a cloud-based PBX phone system for months. Finally get to know about REDtone Cloud PBX Advanced solution. This solution offers the features that meet our requirements perfectly. Highly efficient and best of all, reduced our operational cost. It is an easy-to-use system and supported by a professional team (Big kudos to Mr. Kelvin Low and team).
REDtone Cloud PBX Advanced solution is simply the best! "
Ashraf AhmadCDX Customer Care Lead, Bank Islam Malaysia Berhad
Ashraf Ahmad

Cloud PBX Set Up

Calls are routed via REDtone’s SIPhony softswitch and media gateway, with built-in firewall and SBC protection. Onsite, SIP-enabled devices connect through PoE routers, enabling seamless voice communication across offices, mobile devices, and remote locations — all without physical PBX hardware.

FAQ

Frequently Asked Questions

Cloud PBX is a fully‑managed, virtual phone system hosted by REDtone. It offers enterprise grade telephony features without the need for on‑site PBX hardware or maintenance.

Features include call forwarding, call hold, call transfer, conferencing, call recording & history, extension dialing, softphone apps for mobile/desktop, IVR menus, ring groups / queues, voicemail via email, web portal, and more.

No. Everything is hosted off‑site by REDtone. Users can use softphones or compatible IP phones. There is no need for bulky or expensive hardware.

Success Stories

Other Services

SIP Trunking

Learn More

SIPhony (Prepaid)

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