Design to meet your business needs

REDtone SIPhony provides businesses with high quality voice services at a fraction of the cost of traditional landlines. It uses breakthrough Voice over Internet Protocol (VoIP) technology over a state-of-the-art network. Easy to implement and use, REDtone SIPhony is ideal for SMEs, SMIs and enterprises seeking to take control of their voice costs.

Apps available

BizPhone

For users the requires more flexibility and functionality at lower cost.

BizPhone is a VoIP solution with inbuilt features traditionally supported by IP-PBX only and much more. Professionals constantly on the go can switch between Internet Call and Call Back to make calls and get notified of incoming calls. With BizPhone you will not miss a call even when you are out of office.

 

FEATURES

  • Make calls from an IP Phone, The BizPhone Mobile App or a Softphone.
  • Supports call transfer, call hold and call into conference (max 8 parties).
  • International numbers, toll free, landline, mobile and golden numbers.
  • Text-to speech missed call message and voicemail notification to email.
  • Compatibility with all SIP-enabled devices to make outgoing call.
  • Other apps integration (Global DNC, Virtual Line, Call Recording).

Direct Line

Grow your business presence and stay reachable with Direct Line which forward calls to any numbers of your choice.

Direct line is a call forwarding app that allows you to stay connected with your business even when you are at home, on the road or overseas. It can ring up to 6 local or international numbers at one time, assuring that you will never miss an important call.

 

FEATURES

  • Simultaneous call forwarding to 6 numbers.
  • Customization of missed call message in multiple languages.
  • Missed call notification in SMS or email with voicemail.
  • Office hours customization and number blocking.
  • Mobile, landline local and international DIDs.
  • Other apps integration (Call Tracking, Call Recording).

SIP

Affordable and high quality SIP trunking solution for IP-PBX phone systems.

A reliable SIP trunking solution for better call quality at much lower call charges. SIP Trunk can be instantly purchased, upgrade or downgraded as your need arises. You can also have local presence in 60+ countries with our wide range of landline, mobile, toll-free and golden DID numbers.

 

FEATURES

  • Unlimited channels for concurrent calls.
  • DID in 60+ countries add-on and number port in.
  • Country whitelist, IP whitelist, TLS/SRTP.
  • Connected device listing and dial plan setup.
  • Backup line support for emergency situations.
  • Compatibility with all SIP-enabled devices.
  • Other apps integration (Call Tracking, Call Recording).

Virtual Line

Set-up your sales and support hotline without the need of IT support.

An agile solution for users to instantly set up a professional virtual hotline with customized auto attendant and extensions. Virtual Line allows you to create a multi-layered IVR menu with ring queue and ring group numbers. So no prospect or important customer is left unanswered. Moreover, each layer of the IVR can operate separately with different numbers from 100+ cities in 60+ countries.

 

FEATURES

  • Multiple international DID numbers addon from 60+ countries.
  • Unlimited layers of automated phone attendant.
  • Call hunting – ring queue and ring group.
  • Missed call notification with voicemail.
  • Office hour and holiday customization.
  • Other apps integration (BizPhone, Call Tracking, Call Recording).

Call Recording

Seamlessly record calls via SIP, Virtual Line and Direct line.

Call Recording automatically allows you to record and store all incoming and outgoing calls from BizPhone, SIP, Virtual Line and Direct Line, providing you insight into every voice interaction to ensure standard adherence or assist in resolving disputes.

 

FEATURES

  • Downloadable records of all incoming and outgoing calls.
  • User and access right management.
  • Unlimited cloud storage.
  • Navigating capability to quickly locate all records.
  • Other apps integration (SIP, Bizphone, Virtual Line, Direct Line).

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