CRM Software
CRM Software
CRM Software : Propel into a New Era, Elevate Customer Experiences, and Fuel Sustainable Business Growth.
CRM Software (Customer Relationship Management) has become a crucial aspect of every business, in today’s fast-paced and highly competitive business world, REDtone CRM Software is an essential tool that helps businesses to manage interactions with their customers, streamline sales processes, and improve overall customer satisfaction. As your company grows, so does your customer database. With the increasing need for businesses to maintain a positive relationship with their customers, having a CRM Software in place has become a necessity.
Discover the power of seamless sales operation management with one of the best CRM softwares in Malaysia. Elevate your sales team, choose excellence. Talk to us today, and let’s embark on a journey of unparalleled efficiency together.
Industry Leader
Listed in Gartner SFA Magic Quadrant for 8 Consecutive Years
( Source:Magic Quadrant for Sales Force Automation 2017~2022,Gartner )
CRM Software : The TOP Five Key Benefits
Supercharge Productivity when you Automate your Sales Processes
Build your Intelligent Enterprise with Real-time Insights
Work from Anywhere all on a Single, The Number 1 Unified Mobile App
Manage your entire revenue lifecycle from Order-to-Cash
Streamline your Quoting Process with the power of CPQ (Configure, Price, Quote)
Features of Customer Relationship Management (CRM)
Marketing Campaign
Integrate marketing leads from multiple channels, improving overall operational efficiency and lead conversion rate
Sales Forecasting
Analyze opportunities at various stages of sales funnel, predict performance, and identify problems for appropriate actions
Change Management
Adjust sales orders, invoices, receipts and payments to reflect business changes with clear audit trails
Lead Management
Quickly import sales leads, automatically track leads, and use lead pool to accelerate lead conversion
Contract Approval
Automate the approval process and manage affiliated documents, improving operational efficiency
Performance Management
Set multi-category, multi-dimensional, multi-period sales targets. Visualize the progress and ensure achievement
CPQ
Configure complex products and pricing models, manage discount and promotion, ensure accurate and fast quoting
Order Management
Manage order details, create change orders, and submit for approval. Seamlessly integrate with ERP and SCM
Data Analytics
Customize reports according to individual needs and visualize data on mobile devices as well as web portals. Get comprehensive insights and information to make smart decisions
Account Management
Automatically update account information with real-time events to improve efficiency. 360 degree view clearly outlines customer profiles
Payments
Track payment status, update invoice balances upon payments, and get automatic overdue reminders
Enterprise Graph
Visualize the connections among business entities and individuals using a graphic representation. Deeply understand customer value and risk, and quickly identify high value prospects
Opportunity Management
Automate opportunity management, improving efficiency and increasing win rate
Invoices
Attach payment plans and invoices to contracts and orders, keep financial balances accurate
Testimonial
Since implementing CRM system, Tokai has experienced a significant transformation. Our sales process is now more efficient, with enhanced data accuracy and visibility, enabling us to make timely, data-driven decisions. The user-friendly mobile app has significantly benefited our Sales Team, allowing them to manage tasks on the go and increase overall sales productivity. We are pleased that REDtone has demonstrated a profound understanding of our unique challenges, bridging the gap with our client via its CRM solution. This partnership has led to improved service delivery and stronger customer relationships.
Claudine Lau
Managing Director
Tokai Engineering (M) Sdn Bhd
Success Story
Leveraging CRM to Empower Sales Growth & Channel Management
“As CEO of SecureKi, I cannot emphasise enough how crucial CRM Software has been in revolutionising our business and sales operations. With this one of the best CRM software (Partner Cloud), we have finally been able to join the dots across various aspects of our sales processes to the seamless dissemination of information throughout the entire channel partner management. By harnessing the power of data and analytics within the CRM Software, we can now make well-informed decisions and seize opportunities that were previously hidden from view” said Mr Brandon Low, CEO & Co Founder of SecureKi, Malaysia
Boosting Sales Productivity & Business Performance with CRM Adoption
A Solution Trusted by Industry Leaders
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Get In Touch
Sales Enquiry
Sales Enquiry
Sales Hotline
1800 87 7770
+603 8084 8070
(if you are abroad)
Email Us
Customer Care
Customer Care
Support Toll Free
1800 87 7790
+603 8084 8910
(if you are abroad)