Transform Your Customer Experience into a Growth Engine
In today’s fast-paced and highly competitive business world, customer relationship management (CRM) has become a crucial aspect of every business. REDtone CRM is an essential tool that helps businesses to manage interactions with their customers, streamline sales processes, and improve overall customer satisfaction. As your company grows, so does your customer database. With the increasing need for businesses to maintain a positive relationship with their customers, having a CRM system in place has become a necessity.
Benefits

Supercharge Productivity when you Automate your Sales Processes

Work from Anywhere all on a Single, Unified App

Build your Intelligent Enterprise with Real-time Insights

Manage your entire revenue lifecycle from Order-to-Cash

Streamline your Quoting Process with the power of CPQ (Configure, Price, Quote)
Features

Marketing Campaign
Integrate marketing leads from multiple channels, improving overall operational efficiency and lead conversion rate

Sales Forecasting
Analyze opportunities at various stages of sales funnel, predict performance, and identify problems for appropriate actions

Change Management
Adjust sales orders, invoices, receipts and payments to reflect business changes with clear audit trails

Lead Management
Quickly import sales leads, automatically track leads, and use lead pool to accelerate lead conversion

Contract Approval
Automate the approval process and manage affiliated documents, improving operational efficiency

Performance Management
Set multi-category, multi-dimensional, multi-period sales targets. Visualize the progress and ensure achievement

CPQ
Configure complex products and pricing models, manage discount and promotion, ensure accurate and fast quoting

Order Management
Manage order details, create change orders, and submit for approval. Seamlessly integrate with ERP and SCM

Data Analytics
Customize reports according to individual needs and visualize data on mobile devices as well as web portals. Get comprehensive insights and information to make smart decisions

Account Management
Automatically update account information with real-time events to improve efficiency. 360 degree view clearly outlines customer profiles

Payments
Track payment status, update invoice balances upon payments, and get automatic overdue reminders

Enterprise Graph
Visualize the connections among business entities and individuals using a graphic representation. Deeply understand customer value and risk, and quickly identify high value prospects

Opportunity Management
Automate opportunity management, improving efficiency and increasing win rate

Invoices
Attach payment plans and invoices to contracts and orders, keep financial balances accurate
Success Story

Leveraging CRM to Empower Sales Growth & Channel Management
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Get In Touch

Sales Enquiry

Sales Enquiry
Sales Hotline
1800 87 7770
+603 8084 8070
(if you are abroad)
Email Us

Customer Care

Customer Care
Support Toll Free
1800 87 7790
+603 8084 8910
(if you are abroad)